Major fleet operators in the UK will be familiar with online procurement systems. In the same way, the Qmerit unique installer network management platform delivers EV charger installations.
Just as you can track the status and delivery lead time of any vehicle, our system enables you to do the same with home charger installation.
You know charging concerns are among the biggest barriers to buying an EV, from range anxiety to the complexities of home charging installation. Eliminate that friction with Qmerit’s turnkey installation solutions for charging stations. Our certified installers and customer care specialists ensure a seamless installation process every step of the way.
They depend on us to simplify charging installation for their customers, delivering exceptional experiences that protect their brands and keep their fans raving.
The installation experience starts when EV buyers access your customized online portal Powered by Qmerit™. (We also offer concierge service, where our experts personally walk your customers through the entire process.)
Using your installation portal, your customers answer questions about their home and provide a few photos to receive an upfront pricing estimate. If they decide to move forward, a certified installer will reach out to schedule the job at your customer’s convenience.
Your customers easily submit details on their home and electrical system, including photos, through our app. This “digital site survey” often allows our installers to eliminate the hassle of an initial appointment just to gather information.
Your customers receive the highest quality service, and a two-year warranty offers them added peace of mind. Meanwhile you can rest assured you’ve placed your brand in the best possible hands.
The installation experience starts when EV buyers access your customized online portal Powered by Qmerit™. (We also offer concierge service, where our experts personally walk your customers through the entire process.)
Using your installation portal, your customers answer questions about their home and provide a few photos to receive an upfront pricing estimate. If they decide to move forward, a certified installer will reach out to schedule the job at your customer’s convenience.
Your customers easily submit details on their home and electrical system, including photos, through our app. This “digital site survey” often allows our installers to eliminate the hassle of an initial appointment just to gather information.
Your customers receive the highest quality service, and a two-year warranty offers them added peace of mind. Meanwhile you can rest assured you’ve placed your brand in the best possible hands.
With each completed job, Qmerit collects detailed feedback from customers on their experience with our installers and the service they received. This data feeds into our proprietary algorithm that calculates and continually updates performance scores for our installers, providing the highest levels of accountability and quality assurance.
Throughout the process, our portal gives you complete visibility into installation progress, service ratings and customer satisfaction.
All-Time Customer Satisfaction
Rating for Qmerit-Certified Installers
Net Promoter Score® Unparalleled
in the Home Improvement Industry
(as of Q4 2023)
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Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.